Thank you for shopping at XENVALORITH. We strive to ensure your complete satisfaction with every purchase. Please review our Refund Terms carefully to understand your rights and responsibilities.
To be eligible for a refund, your item must be unused and in the same condition that you received it. The item must also be in the original packaging, accompanied by a receipt or proof of purchase.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, or magazines cannot be returned. We also do not accept returns for hazardous materials, flammable liquids or gases, gift cards, downloadable software products, and some health and personal care items.
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at [email protected].
To return your product, you should mail it to: XENVALORITH Refunds Department, 123 Market Street, Springfield, IL 62701, USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our Refund Terms, please contact us at [email protected] or call us at (555) 012-3456. Our customer service team is available Monday to Friday, 9 AM to 5 PM CST.